The hotel offers amenities for your comfortable stay and unforgettable experiences
Stunning Sea Views
“Opting for the sea view room was a game changer! The balcony offered amazing views that made every sunset feel magical.” view full review
Delicious Breakfast
“The breakfast buffet was a real highlight of our stay, featuring a wide variety of fresh and tasty options to kickstart our day.” view full review
Peaceful Pool Area
“The pool area was a hidden gem—quiet and serene, it provided the perfect escape to relax and unwind during our busy schedule.” view full review
Luxurious Bathtub
“The spacious bathroom with a luxurious bathtub was a good surprise, perfect for unwinding after a long day of exploring.” view full review
General
Non-smoking rooms
Wi-Fi
No parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Luggage storage
Lift
Currency exchange
ATM/Cash machine
Barber shop
Vending machines
Sports & Fitness
Fitness centre
Billiard tables
Table tennis
Mini golf
Guest Parking
Electric kettle
Services
Housekeeping
Car hire
Laundry
Dry cleaning
Dining
Restaurant
Snack bar
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Babysitting/Child services
Children's play area
Game room
Spa & Leisure
Outdoor swimming pool
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Leisure/ TV room
Solarium
Sauna
Massage
Room features
Air conditioning
Terrace
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Av. Colon 2,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
Map view
Av. Colon 2,
Puerto de la Cruz (Tenerife),
Spain,
38400,
Canary Islands
City landmarks
Zoo
Loro Park
2.2
km
Castle
Castillo de San Felipe
1.4
km
Square
Plaza Charco
640 m
Garden
Botanical Garden
1.4
km
Park
Parque Taoro
1.3
km
Museum
Museo Arqueologico
740 m
Beach
Playa del Muelle
620 m
Calle El Lomo
Puerto Street Art
760 m
Risco Bello
Jardin Aquatico
1.2
km
Nearby
Av. de Cristobal Colón
Lake Martianez
560 m
Church
Church of Our Lady of the Rock of France
390 m
Av. de Cristobal Colón
Costa Martianez
510 m
Beach
Ermita de San Telmo
160 m
22 puerto de la cruz tenerife santa de tenerife
Puerto de la Cruz Casino
580 m
Plaza de La Iglesia
Agustin de Betancourt y Molina Statue
410 m
Museum
Museo del Pescador
480 m
Calle de San Telmo
Playa de San Telmo
160 m
Casa de La Aduana 1a Calle Lonjas S/N.
Museum of Contemporary Art Eduardo Westerdahl
520 m
Church
San Juan Church
520 m
La Paz
San Amaro
560 m
Garden
Jardin de Orquideas de Sitio Litre
600 m
Mall
Las Piramides de Martianez
260 m
Avenida Colón
Playa de Martianez
330 m
Night club
Discoteca Joy
90 m
Park
Plaza de Victor Perez
530 m
Park
Sitio Litre Garden
570 m
Calle de Santo Domingo
Punta del Viento
310 m
Square
Plaza de la Iglesia
390 m
Av de Colón
Casino Taoro
360 m
Plaza de Europa
Edificio Casa de Miranda 1730
410 m
Restaurants
Cafe de Paris
170 m
Avenida Cristobal Colon 2
Compostelana
320 m
Avenida de Venezuela 3
Bambi Gourmet
250 m
Calle Enrique Talg 15 Under apartments Bambi Astoria
El Libanito
220 m
Avenida Familia Betancourt y Molina N. 25 Local 104
Casa Pablo
370 m
Avenida de Venezuela 9
Cafe Royal
140 m
Avenida Generalissimo
Restaurante La Paella
310 m
Calle Peru
Restaurante la Esencia
290 m
Calle Uruguay 7
Reviews and Ratings
Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
7.4/10
Very good
Rooms
8.0
Location
8.7
Service
7.0
Dining
7.7
Guest reviews
7.4/10
based on 5 reviews
4/5
based on 2936 reviews
8.0
8.0/10 based on 1457 reviews
#19 of 80 hotels in Puerto de la Cruz based on Tripadvisor
John
United Kingdom,
January
2024
7.8/10
The hotel is in a prime location, offering beautiful rooms and gardens, though check-in time could be improved. The service was mixed but highlighted by the exceptional assistance from some staff members. The central location is excellent for exploring, with minor inconveniences related to noise levels and pool temperature. The dining options were varied but slightly crowded.
Rooms
8.0
The rooms are very nice in some places, and the garden is beautiful.
Service
7.0
The service varied, with standout assistance from Lydia, Roberto, Eiliana, and Fina. Some aspects were stressful, but certain staff members made the visit enjoyable.
Location
9.0
The location is excellent, right in the center and perfect for shopping, dining, and leisure activities.
Dining
7.0
The dining experience had diverse options, but it felt slightly overcrowded and canteen-like.
Facilities
8.0
The hotel offers various facilities, including saltwater pools and additional services like car hire and dry cleaning.
Amanda
United Kingdom,
October
2023
7.2/10
I had a mixed experience at this hotel. The rooms, while comfortable, needed some updating. The sea view was nice but make sure to request a room at the back for more sunlight. The service was a hit or miss despite the pleasant staff. The location was very central and convenient for exploring Puerto de la Cruz. The dining options were decent but could feel overcrowded. Overall, a satisfactory stay with room for improvement.
Rooms
7.0
The rooms were comfortable but needed updating. The sea view was a nice touch.
Service
6.0
The staff were pleasant overall, but the service quality varied. The bar and entertainment staff were great, but the reception staff were hit or miss.
Location
8.0
The hotel is centrally located, right at the edge of the modern promenade and the old town, making it easy to explore Puerto de la Cruz.
Dining
7.0
The dining experience offered a good selection of food for various tastes, but the setup felt overcrowded at times.
Facilities
8.0
The pool area and garden were lovely spots to relax, but some areas felt lacking in warmth and comfort.
Anna
United Kingdom,
September
2023
8.8/10
The hotel had spacious and high-standard rooms cleaned daily. The service was exceptional overall but not consistent, with some standout helpful staff. The location was excellent, centrally situated with easy access to nearby attractions. The dining experience offered a great selection and catered even for picky eaters. The facilities were top-notch, especially the garden and pool area.
Rooms
9.0
The rooms were clean, large, and of a high standard.
Service
8.0
The service was great overall, with some exceptionally helpful staff.
Location
9.0
The location was excellent, with easy access to bars/restaurants and attractions.
Dining
9.0
The dining experience was fantastic with a great variety of options.
Facilities
9.0
The facilities, especially the garden and pool area, were top-notch.